FREUDENBERG FILTRATION TECHNOLOGIES SAS (hereinafter referred to as "We"), operator of the MotoChat Platform, attaches great importance to the protection of users' privacy and personal information and thanks you for the trust you have placed in us. We will take appropriate security protection measures according to the requirements of laws and regulations, try our best to protect your personal information safe and controllable, and provide you with reasonable and efficient privacy protection. For this reason, we have developed this Privacy Policy (" This Policy/this Privacy Policy ") to explain to you how we collect, use, store, protect and provide information about you to the public, and to explain your rights.
Before using our products or services, please be sure to carefully read and fully understand this Privacy Policy, especially the terms identified in bold, may involve your important rights, you should focus on reading, after confirming full understanding and consent to use the relevant products or services. Once you begin to use the products or services provided by us, you fully understand and agree to what we say in this Policy.
1. In order to provide you with the basic functions of our products and/or services, you must authorize us to collect and use the necessary information. If you refuse to provide the relevant information, you will not be able to use our products and/or services normally;
2. In order to provide you with additional functions of our products and/or services, you may choose to authorize the information collected and used by us. If you refuse to provide, you will not be able to normally use the relevant additional functions or achieve the functional effect we intend to achieve, but it will not affect your normal use of the basic functions of our products and/or services.
1, We are committed to creating a variety of products and services to meet your needs. We may provide you with a variety of products and services, and the specific products/services that different users choose to use are different. Accordingly, the basic/additional functions and the types and ranges of personal information collected and used are different. Please refer to the specific product/service functions.
2. In order to bring you better product and service experience, we are making continuous efforts to improve our technology. As a result, we may introduce new or optimized functions from time to time, which may require us to collect and use new personal information or change the purpose or way of using personal information. In this regard, we will separately explain to you the collection purpose, scope and use mode of the corresponding information by updating this policy, popup window, page prompt and other means, and provide you with the method of your own choice and consent, and collect and use after obtaining your express consent. During this process, if you have any questions, comments or suggestions, you can contact us through MotoChat official customer service, we will answer your questions as soon as possible.
3. The MotoChat and related services described in this policy may vary according to the mobile phone model, system version, software application version, mobile client and other factors you are using. The final products and services are subject to your use of MotoChat software and related services.
First, the basic function needs to collect and use information
(1) Registration and login
When you register an account or log in to MotoChat, you need to submit some necessary information to us: your mobile phone number, created user name, nickname, gender. After verifying the registration and agreeing to this policy and User Service Agreement, you will complete the account registration, and you will be able to use the functions of sending messages on the MotoChat platform. If you do not agree to authorize or refuse us access to the above information, you will not be able to enjoy the functions and services of the above registered user. During the registration process, it will help us to provide you with better service and experience if you provide the following additional information: profile picture, birthday. If you do not provide this information, it will not affect the basic business functions of the Service.
(2) Browse and follow
As you browse the content of the MotoChat platform, you can follow the users you are interested in. To that end, We will collect your device information when you use MotoChat (including device model, operating system version, device Settings, IMEI/MEID/Android ID/IDFA/IDFV/OAID/MAC address /IMSI/ICCID/UDID/GUID, namely device identifier, device serial number, device environment, etc.). The same as below).
Second, additional functions need to collect and use information
(1) Additional functions of photo/video access and upload based on photo album (photo library/video library)
After the permission is enabled, you can upload your photos/pictures/videos using relevant functions to upload/change your profile picture, publish/share updates, communicate with customer service and provide certificates.
(2) Additional services based on microphone speech technology
After the microphone permission is enabled, you can use the microphone to connect audio and video to chat or record audio. During this process, we will collect your voice content. Please be aware that even if you have agreed to enable the microphone permission, we will only obtain voice messages through the microphone when you actively click the microphone icon in the client.
(3) Customer service disputes and handling
When you contact us or file a complaint, appeal or consult with us, in order to protect your account and system security, we need you to provide the necessary personal information to verify your real user identity. For the convenience of contacting you, helping you solve the problem as soon as possible, or recording the solution and result of the relevant problem, we may save your communication, correspondence/call records and relevant contents (including account information, other information provided by you to prove relevant facts, or contact information left by you) with us. If you refuse to provide the above information, we may not be able to provide timely feedback to the complaint, appeal or consultation results.
4. Security guarantee
To ensure the safe operation of software and services, protect network security, prevent cyber crimes, identify your account anomalies, and anti-fraud purposes, We will collect your network access log information, user log information, device information, device location information (including IP address, GPS location, WLAN access point that can provide relevant information, Bluetooth and base station, namely sensor information), software version number, network access mode, type and status, carrier, SSID and BSSID, and network quality Data, software installation list, running process information, overall application running, overall installation usage, performance data, application sources, and other log information (details of time and frequency of use, device statistics, critical operation paths, error logs, crash records, language and time zone, Internet protocol (IP) addresses, Internet service provider (IS) P), reference/exit page, operating system, date/time stamp, and clickstream data).
(5) Additional functions based on local storage
By enabling the local storage permission, you can download some text, pictures, videos and other content cache data to your mobile phone storage, and upload your local pictures, videos and other data to MotoChat through mobile phone storage.
Third, we may apply for access to the equipment
During the process of providing services, we may need to apply to you for permission to use some devices in order to collect the above information and implement the above functions. These rights are not enabled by default. They are used only with your express authorization to implement specific functions or services. You can also revoke your authorization. In particular, even if we obtain these sensitive permissions with your authorization, we will not collect your information when it is not needed by the relevant function or service. At the same time, please be aware that we will use third party SDKS for the functional and security needs of our business and products. You may also use H5 pages or small programs developed by third parties in the process of our products. These third parties may also apply for or use the permissions of relevant operating systems.
1. Permission function description: Add content to the album
Application scenario and purpose: Allow the App to write/download/save/modify/delete pictures, files, crash logs and other information
2. Permission function description: Read the contents of the album
Usage scenario and purpose: Allow App to read stored pictures, files and other contents, mainly used to help you publish information and other functions
3. Permission function description: Use the microphone
Usage scenario and purpose: This function enables you to release audio and video information, broadcast live, and make voice calls
4. Permission Function Description: Obtain the device ID to identify device information
Application scenario and purpose: Identifies devices, ensures service security, and improves browsing experience
4. Information from third parties
Iv. Information from third parties
(1) Third-party account authorization
When you register or log in to the product through a third-party account, we will obtain the public information (including profile picture, nickname, gender and age) of the third-party account you use to log in, and bind the account to your product account. This is to remember your login identity as a MotoChat user in order to provide you with better quality products and/or services. We will only collect and use your personal information within the scope of your authorization and consent. If you do not agree to authorize or refuse us access to the above information, you will not be able to register or log in to the Product through a third-party account, but it will not affect your normal use of other functions of the Product.
V. Sensitive personal information
Before providing any sensitive personal information, please clearly consider that such provision is appropriate and agree that your sensitive personal information may be processed in accordance with the purpose and manner described in this Policy. After obtaining your consent, we will collect and use your sensitive personal information to achieve relevant business functions and allow you to choose not to agree with the collection and use of such sensitive personal information. However, refusing to use such information will affect your use of relevant functions.
Vi. Exceptions to authorized consent
According to relevant laws and regulations, we may collect and use some necessary personal information without your authorization and consent under the following circumstances:
1. Directly related to national security and national defense security;
2. Directly related to public safety, public health and major public interests;
3. Directly related to the investigation, prosecution, trial and execution of judgments of crimes;
4. In order to protect your or other personal life, property and other major legal rights and interests, but it is difficult to get the consent of the person;
5. The collected personal information is disclosed to the public by yourself;
6. Collect your personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary for signing and performing the contract according to your requirements;
8. Necessary for maintaining the safe and stable operation of MotoChat products and/or services, such as finding and handling faults of products or services;
9. Necessary for legitimate news reporting;
10. When an academic research institution carries out statistics or academic research based on the public interest and provides the results of academic research or description, it de-identifies the personal information contained in the results;
11. Other circumstances stipulated by laws and regulations.
Please be aware that if we take technical measures and other necessary measures to process personal information, which makes it impossible for the data receiver to re-identify specific individuals and recover them, then the use of such data after processing does not require further notice to you and your consent.
If we stop operating the products or services of MotoChat platform, we will promptly stop the activities of collecting your personal information, notify you of the notice of stopping operation by sending you one by one or announcing it, and delete or anonymize the personal information related to the closed business held by us.
Similar technologies such as cookies and device identification are commonly used on the Internet. When you use MotoChat and related services, we may use relevant technologies to send one or more cookies or anonymous identifiers to your device to collect and identify your access to and use of the Product information. We undertake not to use cookies for any purpose other than the purposes described in this policy. We use cookies and similar technologies mainly to achieve the following functions or services:
We may set authentication and security cookies or anonymous identifiers that allow us to verify that you have logged into the service securely, or that you have encountered theft, fraud or other misdeeds. These technologies will also help us improve service efficiency and speed up login and response.
Using such techniques can help you avoid repeating the same steps and processes that you used to fill out your personal information and enter your search content (example: record search, form filling).
Most browsers provide users with the ability to clear the browser cache. You can do this in the browser Settings function. If you clear, you may not be able to use the cookied-dependent services or functions provided by us.
We will keep your information confidential and will not share or provide your personal information, except in the following circumstances:
1. Sharing with Express consent: After obtaining your express consent, we will share your personal information with you.
2. Sharing under legal circumstances: We may share or provide your personal information with judicial and judicial authorities in accordance with laws and regulations, litigation and dispute resolution needs, or as required by administrative and judicial authorities.
3. Sharing with authorized partners: In order to provide you with more complete and high-quality products and services, we may entrust authorized partners or access third-party services to achieve some technical functions (such as embedded code, plug-ins, SDK, etc.) to provide services for you or perform functions on our behalf. We will only share your information for the legal, legitimate, necessary, specific and explicit purposes stated in this policy. The above third party services shall only have access to the personal information of users necessary for the performance of their duties, and guarantee that they will adopt industry-leading technologies to protect your personal information.
Currently, our licensing partners include the following types:
(1) Basic service providers: including partners that provide payment, one-click login, message push, geographic location and anti-fraud. Information sharing with these service providers is mostly carried out through SDK.
(2) Partners providing data services (including data statistics and data analysis) : In order to maintain/improve our products/services and provide you with better content, we may share your relevant information with designated partners providing such services (including: Device information, terminal model, geographic location), we will not share your personally identifiable information with them unless we have your consent.
(3) Content security monitoring service providers: We may cooperate with specific content security monitoring service providers to mark and analyze illegal audio and video, and may share live stream information with these service providers.
In order to provide services to users around the world, we operate globally. You hereby authorize us to transfer, store and use your data in any country or territory where we operate, including the following: Poland. To this end, we will ensure the security of your data, and the protection measures will not be lower than the protection standards of your host country.
We will only retain your personal information for as long as necessary to achieve the purpose stated in the Cost Policy, unless retention is required by law. We mainly refer to the following criteria to determine the storage period of personal information, and the older one shall prevail:
1. To comply with applicable laws and regulations;
2. To comply with the judgment, order or other legal procedure of the court;
3. To comply with the requirements of government agencies or legally authorized organizations;
4. Use reasonably necessary to implement the Platform Agreement or this Policy, maintain public interests, and protect the personal safety or other legitimate rights and interests of MotoChat and its affiliates, other users or employees.
When your personal information exceeds the retention period, we will delete your personal information or anonymize it.
1. We attach great importance to the security of your personal information, and strive to take all reasonable security measures (including technical and management) to ensure the security of your personal privacy information and prevent the personal privacy information provided by you from being improperly used or unauthorized access, public disclosure, use, modification, damage, loss or disclosure.
2. We will protect your personal information by reasonable and feasible means, such as encryption technology and anonymization, which are no lower than those of the industry peers, and use security protection mechanism to prevent your personal information from malicious attacks.
3. We will establish a security department, security management system and data security process to ensure the security of your personal information. We adopt a strict data use and access system to ensure that only authorized personnel can access your personal information, sign confidentiality agreements with them, monitor their operations, and timely data and technology security audit, to ensure the security of your personal information.
4. We have developed a strict emergency treatment plan and organized regular drills to ensure that losses can be reduced to the minimum in case of emergencies. Once a user information security incident (leakage, loss, etc.) occurs, we will, in accordance with the requirements of laws and regulations, promptly inform you of the basic situation and possible impact of the security incident, the measures we have taken or will take to deal with it, the suggestions you can independently prevent and reduce the risk, and the remedial measures for you. We will timely inform you of the relevant information in the form of push notification, email, letter, SMS, etc. If it is difficult to inform you one by one, we will take a reasonable and effective way to make announcements. At the same time, we will also report the handling of user information security incidents according to the requirements of relevant regulatory authorities.
5. We have set up a dedicated personal information protection department to carry out internal control management within the company.
6. While ensuring the security of your personal privacy information, we also suggest that you improve your awareness of personal privacy information prevention, do not disclose your personal privacy information to others through the Internet, and do not open the link sent by others at will.
MotoChat's products and services are aimed at adults. If you are a minor, it is recommended that you do not use our products and/or services. If you must use our products and/or services, you should read this policy with your guardian and ensure that you have obtained the consent of your guardian to use our services and provide us with your information.
If your guardian does not approve of your use of our services or provide us with information in accordance with this Policy, please immediately terminate your use of our Services and notify us in a timely manner.
In cases where personal information of minors is collected with the consent of parents or legal guardians, we will only use or publicly disclose this information when it is permitted by law, with the express consent of parents or guardians or necessary for the protection of minors.
If you are the guardian of a minor and have any questions regarding the personal information of a minor under your custody, please contact us through the contact information provided in Section 9 of this Policy, "How to Contact Us". We will protect the confidentiality and security of juvenile user information in accordance with relevant national laws and regulations and the provisions of this policy. If we find that a minor's personal information has been collected without prior verifiable guardian consent, we will seek to delete the data as soon as possible.
Please note that children under the age of 14 are prohibited from registering and using our products and/or services. If we identify that the user is a child under the age of 14, or the information shared by other users contains the child's personal information, the child's personal information shall be subject to this Policy and the Children's Privacy Protection Statement.
If you are a guardian of a child, you should carefully read this policy, product-specific Privacy guidelines (if any), and the Children's Privacy Protection Statement if you are concerned
If you have any question or request about the protection of the personal information of the children under your custody, please contact us through the contact information disclosed in the Children's Privacy Protection Statement. We will process it and get back to you within a reasonable time.
We attach great importance to your management of personal information, and do our best to protect your rights to query, access, modify, delete, withdraw consent authorization, cancel account, complain and report, and set up privacy functions of your personal information, so that you have the ability to protect your privacy and information security.
1. Change or withdraw sensitive permission Settings
You can disable geolocation information, address book, camera, microphone, photo album permission, calendar permission, change the consent scope, or withdraw your authorization from the operating system of the device. We will no longer collect information related to these permissions after the authorization is withdrawn.
2. Change or withdraw consent authorization
You may change or withdraw your consent authorization by contacting us through the contact details in the section entitled "How to Contact Us" in Article 9 of this Policy.
3. Change or withdraw the information processing of authorization
Specific business functions and services will require your information to be completed. After you withdraw your consent or authorization, we will not be able to provide you with the corresponding functions and services and will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect our previous processing of personal information based on your authorization.
1. Query, access, correct, modify, and delete personal account information You can query and access your profile picture, nickname, gender, birthday, occupation, voice, signature, personal tag, friendship preferences, and you can query, access, correct/modify your profile.
2. Query, access, correct/modify, delete other personal information
a. Go to "Dynamic" to access and delete your posts
b. Access [Follow] to access and query the account information. Click the "Followed" button next to the corresponding account in the follow list (if any) or click the upper right corner of the homepage of the corresponding account to unfollow the account
c. Access [Account and Security] to access, correct/modify, bind mobile phone number, third-party account, and secure mobile phone number
d. For security and identity reasons, you may not be able to modify some of the information submitted at your discretion; If you really need to modify such information, please contact us through the contact information in Section 9 "How to Contact Us" of this policy. We will review the problem involved as soon as possible and reply to you in time after your user identity is verified by specially-assigned personnel.
3. Control the visibility of information
a. Enter the "blacklist" to control whether others can communicate with you and view your account content
b. Enter "Mobile phone Address Book Stealth" to control whether others discover you through the mobile phone address book
c. Enter "Show Distance" to control whether others can see the distance between you. After we assist you in deleting the information, we may not be able to immediately remove the information from the backup system due to applicable laws and security techniques. We will securely store your personal information and isolate it from any further processing until the backup can be erased or anonymized.
3. Close your account
You can apply for cancellation of your account in the following ways:
Self-service application for cancellation: [Account and security] - [account cancellation] to apply. You can apply for deregister if you meet the conditions of MotoChat account deregister. MotoChat platform personnel can realize deregister after approval by the user. You know and understand that the act of canceling your account is irreversible, and we will delete your relevant information or anonymize you after you cancel your account, except as otherwise stipulated by laws and regulations.
After you log out of the account, all the content you have posted will be posted anonymously. If you want to delete the content, please handle it by yourself before you log out.
The cancellation of an account does not mean that the actions and related responsibilities of the account before the cancellation are exempted or mitigated in any form.
For some operational functions, it may only use non-human decision-making mechanisms including the Goat-manufacturing information system. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us to make an explanation, and we will also make a reasonable explanation on the premise of not infringing MotoChat's business secrets or other users' rights and interests, social public interests and national interests.
You can make a complaint or report according to our published system. If you believe that your rights to personal information may have been infringed, or if you see a clue that your rights to personal information may have been infringed, you may contact us through the contact information provided in Section 9 of this Policy entitled "How to Contact Us".
When you make the above request, we may ask you to verify your identity to ensure the security of your account. If you refuse to provide relevant supporting materials, we will not be able to respond to your request.
Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all of your requests and we will respond to your requests within a reasonable period of time.
Under the following circumstances, according to the requirements of laws and regulations, we will not be able to respond to your request:
1. Those related to national security, national defense security and national interests;
2. those related to public safety, public health or major public interests;
3. Those related to criminal investigation, prosecution, filing, trial and execution of judgments;
4. Sufficient evidence shows that you have subjective malice or abuse of rights;
5. Responding to your request will cause serious damage to the legitimate rights and interests of other individuals and organizations;
6. Trade secrets involved;
7. Other circumstances provided for by law.
In order to ensure that you can get better service and adapt to the platform business adjustment and future development, this policy will be updated with The Times. But in the process of updating.
We will obtain your authorization in a separate and obvious way, otherwise we will not reduce your rights under this Privacy Policy currently in effect.
If you have any questions, comments or suggestions about this policy, you can contact us in the following ways:
E-mail: platentruchealthre@mail.com
We will review the issue as soon as possible and respond within seven working days after verifying your user identity.